Delivery

General Rules

1. Parcels can be delivered Internationally by a courier. Customs or other delivery costs may be applied. If there are any additional terms, we contact our customers after order confirmation.

2. If you want to know the exact shipping cost to your location, please contact our Customer Service Center.

3. You can find out available delivery methods at checkout, after filling in your full address.

4. The exact delivery price is based on full price, delivery method, your address, item type, weight and volume. The delivery price is determined at the time of checkout before choosing a payment method. Free delivery can be offered if total price for the whole order exceeds a certain amount.

5. Standard delivery time for items which are in stock is 5-10 working days. Customer is informed about estimated delivery time if we do not have an item in stock. Seller is interested in delivering your order as soon as possible. Delivery terms are estimated and the Customer hereby agrees that in case of unforeseen circumstances, delivery may be delayed. Seller does not guarantee to deliver all orders within terms, indicated in Delivery Terms, indicated individually to a customer or any part of the website, especially if the items ordered are not in stock. Please note that delivery may be delayed due to public holidays in Lithuania and Europe.

6. Estimated delivery date is indicated in an order confirmation letter, provided by the Seller. Upon the conclusion of the sales contract, the Customer agrees to check their indicated means of contact everyday for order information and delivery notices.

7. The Customer shall examine the condition of the goods, content of the package, quantity and quality upon delivery.

8. If the Buyer notices any external damages without examining item quantity, quality and the contents of the package, the Buyer must note it on consignment delivery confirmation provided by the Seller or the Courier. In this case it is considered that delivery has been made correctly and that items are delivered in a damaged package but the quantity, quality and the contents of the package comply with the terms, listed in the sales contract.

9. If the Buyer notices any non-compliance of item quantity, quality and the contents of the package, he/she must refuse to accept it. Non-compliance of package contents and/or their quantity, quality must be noted on consignment delivery confirmation provided by the Courier.

10. If the Buyer accepts the parcel without any notices on consignment delivery, it is considered that delivery and any additional services has been fulfilled correctly and that items are delivered in a non-damaged package, the quantity, quality and the contents of the package comply with the terms, listed in the sales contract.

11. The Customer undertakes to accept the Goods himself/herself. Upon delivery the Customer may be asked to provide his/her identification card or passport. The Customer must inform the Seller beforehand if he/she wants other person to accept the Goods.

12. After delivering the Goods to the address provided by the Buyer, these shall be transferred to the Buyer or any other person present at the address provided by the Buyer. The Buyer hereby confirms that he/she understands that any person present at the address provided by the Buyer shall be deemed to be a person eligible to accept the Goods. If the Buyer cannot accept the Goods himself/herself and the Goods were delivered to the address provided by the Buyer, the Buyer cannot give rise to any claims for delivering the Goods to the wrong person. If the Goods are not delivered on the expected day, the Buyer shall inform the Seller immediately and no later than one day after, otherwise he/she loses any right to give claim to the Seller for delays in delivery or failure to deliver.

13. In all cases, the Seller shall be released from responsibility for late delivery of Goods if the failure to deliver the Goods or their delayed delivery is caused by the Buyer himself/herself or due to circumstances within the control of the Buyer.

14. About Customs, Duties & Taxes

When ordering from our website, you are responsible for assuring the product can be lawfully imported to the destination.

The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. We have no control over these charges, nor can we predict what they may be.

Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.